Contact
Describe what's on the screen and we'll walk you through the setup — step by step, in plain language.
Call us directly — toll-free
(800) 858-1087
Tap to call now
For billing, subscription cancellations, or account ownership changes — those must be handled directly through the streaming service's official website. We'll let you know if that's the case on the call.
Before you call
The more you can tell us upfront, the faster we get to the fix.
What we help with
Device Setup
Connecting any streaming device to your TV — HDMI, input selection, power, and Wi-Fi.
App Install
Finding and downloading any streaming app on your device's app store.
Sign-In & Activation
Walking through activation codes, account sign-in, profile setup, and linking your subscription to the TV app.
Wi-Fi Connection
Getting your streaming device connected to your home Wi-Fi network — including password entry and signal troubleshooting.
Multiple Apps
Setting up all your streaming apps in one call — we go service by service until everything works.
New TV Setup
First-time setup of a brand-new smart TV or streaming device — from unboxing to watching your first show.
We only need to know what's on your screen — not your passwords, not your card details.
✓ We'll ask for
✕ We will never ask for